Beschreibung: Wie oft hat man schon "Hallo Herr..." geschrieben und dann noch ein paar Sätze hinzugefügt, die eigentlich auch immer die Gleichen waren. Warum also jedes Mal die Mühe? ReplyButler erkennt automatisch Name, Sprache und Stil der E-Mail und bereitet eine entsprechende Antwort vor. Bemerkenswert ist dabei, dass das Programm zuverlässig den Namen des E-Mail Absenders erkennt und diese Person korrekt mit dem ihrem Namen anschreibt....
Beschreibung: Polar Help Desk is a web based help desk that helps you organize support department. With email integration, incident management, enables your organization to manage support services to your employees and customers through a central help desk portal. Pay what you want for your 1st license of Polar Help Desk 5....
Beschreibung: Skymol Communicator is a web-based customer service and live voice, video (300 x 300 px video picture) chat software. Software-as-a-Service (SaaS) live chat software, help desk software with proactive chat for online sales and customer support. It is completely web-based. Our on-demand solution establishes a powerful communications interface, creating a live real-time voice,video connection between an agent and a web site visitor....
Beschreibung: Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 9598NT20002003XPVista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc....
Beschreibung: SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were previously available only to large companies. NEW! Integrated Help Desk service....
Beschreibung: ShareRight is a network administration tool providing detailed analysis of all file shares and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder,document and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes....